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About Us

At Flame Source, we help you to ignite your vision and create unforgettable moments with our premium selection of fire pits, fireplaces, BBQ equipment, and patio heaters, as well as other products that elevate the space you are creating. As a trusted supplier in the industry, we cater to both retail consumers and building professionals, with a special emphasis on B2B sales. We partner with builders and developers, architects and designers, landscapers and hardscapers, and hospitality locations nationwide to bring your projects into fruition.

 

Our Mission:

Driven by purpose, we are committed to proving value in bringing our customers the right solution to meet their needs, while fostering connections and building long lasting relationships. Fire features have a unique ability to bring people together, inspire creativity, and create cherished memories, and we enjoy getting to play a role in bringing that to life for our clients.

 

Our Values:

1. The Golden Rule: “Treat others as you want to be treated”. It may sound cliché, but we apply this rule to everything we do. Whether it be between our leadership, team members, vendors, or our customers, we strive to ensure that we are taking care of people the way we want to be cared for. While we may not get it right 100% of the time, it doesn’t mean that we will not keep striving to maintain this level of standard in how we conduct our business.

2. Quality & Value: We select products by trusted manufacturers for their durability, performance, and aesthetic appeal, ensuring that every product that Flame Source offers exceeds expectations. Along with offering the best products, we also pride ourselves in offering competitive pricing, ensuring that we are adding value in every way possible. We deal almost exclusively with North American manufacturers, and put a strong emphasis on products that are made in the USA.

3. Innovation: Embracing the latest advancements in design and technology, we continuously strive to offer cutting-edge solutions that elevate outdoor spaces. Not only do we look to lead the industry in the brands and products we carry, we also value innovation within our company and operations, ensuring that we are giving the best possible experience for our clients as well as our employees.

4. Giving Back: Giving back is at the core of who we are. Through partnerships and initiatives, we support local communities and charitable organizations, making a positive impact wherever we go. At the end of the day, it’s not all about products or profits (although those are essential for a business to stick around!) really, it all comes down to people. It circles back to our #1 value of “The golden rule”, as our business is blessed, we want to be a blessing to others.

 

Why Choose Flame Source:

- Expertise: With years of industry experience, our team is knowledgeable and passionate about helping you find the perfect solution for your outdoor space.

- Customer-Centric Approach: Your satisfaction is our top priority. We go above and beyond to provide personalized service and support at every step of the journey.

- Reliability: Trust in Flame Source for dependable products, timely delivery, and transparent communication. We stand behind our brand and your investment.

 

Experience the warmth. Explore Flame Source today.

 

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